Terms & Conditions

SkillStep provides an online workplace simulation platform that assesses performance in real-life scenarios with AI and expert feedback. We offer annual subscription plans for institutions (Starter, Growth and Enterprise) and individual simulations listed in our catalog.

You must provide accurate information when creating an account and keep your login details confidential. You are responsible for all activity under your account. Institutions are responsible for the users they invite.

All prices are shown in Saudi riyals (SAR). Institutional plans are billed annually in advance. Individual simulations are charged at the price shown at checkout.

We accept mada, Visa, Mastercard and Apple Pay. Your subscription starts once payment is confirmed.

You may not copy, resell or redistribute simulation content, attempt to access other users' data, or use the platform for unlawful purposes. We may suspend accounts that breach these terms.

The platform, simulations and SkillStep brand belong to SkillStep or its content creators. Content that institutions create with the Simulation Builder remains theirs.

Cancellations and refunds are handled under our Refund & Cancellation Policy, which forms part of these terms.

We work to keep the platform available and accurate but provide it as is. To the extent permitted by law, our total liability is limited to the amount you paid in the twelve months before the claim.

These terms are governed by the laws of the Kingdom of Saudi Arabia. We may update them from time to time and will show the new date at the top of this page.