SkillStep

SkillStep Marketplace

Explore Real-World Job Simulations

Build practical skills, experience real workplace challenges, and discover what different careers are really like.

Individual Simulations

3 simulations
MYP Math Teacher
MYP Math Teacher company logo

Education

MYP Math Teacher

Design engaging lessons, assess student progress, and manage classroom dynamics in IB framework.

3-6 hoursFree
Mrs Rasha Hussain   - MYP Coordinator

Created by

Mrs Rasha Hussain - MYP Coordinator

Customer Support Intern at SkillStep: Handle a Customer Ticket
Customer Support Intern at SkillStep: Handle a Customer Ticket company logo

EdTech / Customer Experience / Customer SupporT

Customer Support Intern at SkillStep: Handle a Customer Ticket

You are a newly hired Customer Support Intern at SkillStep, a technology company that operates an online platform where learners purchase and complete job simulations. During this micro-simulation, you will handle one customer support ticket from start to finish. You must understand the problem, review the information available, reply to the customer, escalate the technical issue and send a follow-up update.

45 minutesFree
HR Specialist: Employee Onboarding
HR Specialist: Employee Onboarding company logo

Human Resources and People Operations

HR Specialist: Employee Onboarding

Step into an entry-level HR Operations Coordinator role and support a new employee from pre-boarding through induction and follow-up. Review employee records, manage missing documents, coordinate teams, recognise work-authorisation risks, write accurate communications, organise an induction and use feedback to improve the experience. Developed with Karim El Dana, independent HR operations expert.

2 hours (120 minutes)Free

Created by

Ex PWC Expert

Simulation Series

No simulation series are currently published.