SkillStep

سوق SkillStep

استكشف محاكاة وظائف من واقع العمل

طوّر مهاراتك العملية، وخُض تحديات واقعية في بيئة العمل، وتعرّف على طبيعة المهن المختلفة.

محاكاة فردية

3 محاكاة
Customer Support Intern at SkillStep: Handle a Customer Ticket
شعار شركة Customer Support Intern at SkillStep: Handle a Customer Ticket

EdTech / Customer Experience / Customer SupporT

Customer Support Intern at SkillStep: Handle a Customer Ticket

You are a newly hired Customer Support Intern at SkillStep, a technology company that operates an online platform where learners purchase and complete job simulations. During this micro-simulation, you will handle one customer support ticket from start to finish. You must understand the problem, review the information available, reply to the customer, escalate the technical issue and send a follow-up update.

45 دقيقةمجانية
HR Specialist: Employee Onboarding
شعار شركة HR Specialist: Employee Onboarding

Human Resources and People Operations

HR Specialist: Employee Onboarding

Step into an entry-level HR Operations Coordinator role and support a new employee from pre-boarding through induction and follow-up. Review employee records, manage missing documents, coordinate teams, recognise work-authorisation risks, write accurate communications, organise an induction and use feedback to improve the experience. Developed with Karim El Dana, independent HR operations expert.

2 ساعة (120 دقيقة)مجانية

إعداد

Ex PWC Expert

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